Privacy Policy – ATM Building Maintenance Services UAE
Effective Date: July 26, 2025
At ATM Building Maintenance Services UAE, we value your privacy and are committed to safeguarding your personal data. Whether you’re browsing our services in Dubai, requesting a quote from Abu Dhabi, or booking a technician in Sharjah, this privacy policy outlines how we collect, use, protect, and disclose your information — with full transparency.
What Information We Collect
We collect only the data necessary to deliver our services smoothly and securely. This may include:
Personal Information: Your name, phone number, email, and address when you contact us, book services, or fill out inquiry forms.
Project Details: Photos, service location, property type (villa, apartment, commercial), and notes related to your requested work.
Device & Usage Data: Your IP address, browser type, and pages visited — only to enhance website performance and user experience.
Communication Data: Chat messages, emails, or calls between you and our team for follow-up and service quality purposes.
We do not collect or store sensitive information like credit card data on our servers. All payments are processed securely through approved third-party providers.
How We Use Your Data – Local Purpose, Zero Spam
Your data is used strictly to provide you with better services, not for spam or reselling. Here’s how we use it:
- To respond to service requests or quote inquiries
- To schedule technicians or construction teams
- To customize our recommendations based on your property and location
- To send essential service updates (not promotional unless opted-in)
- For internal analytics to improve our site and services
Example: If you’re requesting false ceiling installation in Abu Dhabi, we use your location and room size to generate accurate estimates — nothing more.
🧱 Do We Share Your Data?
No, we never sell or trade your data. We may share information only in these circumstances:
- With our in-house service team (not third-party subcontractors)
- With government or law enforcement, only if required by law
- With logistics providers (if delivery is needed for materials)
We operate with full control of our workforce and do not outsource, so your details stay within the ATM UAE ecosystem.
🔒 Data Security – UAE-Compliant & Encrypted
Our website is secured with SSL encryption, and all backend systems follow data protection standards set by UAE regulations.
- Regular malware scans and firewall protection
- Admin access is limited to essential personnel only
- Client project files and invoices are stored on encrypted servers
You can browse, request quotes, and upload images safely, knowing your information is guarded.
📍 Local Data Storage – Hosted in UAE
All data collected through our website is stored on secure UAE-based hosting servers, complying with local laws regarding data residency. This ensures faster access and full legal protection under UAE’s cyber and business compliance framework.
✉️ Communication Policy – No Spam, No Cold Calls
We only reach out to you:
- When you request a quote, service, or consultation
- For appointment reminders or post-service follow-up
If you explicitly opt-in for promotional offers or discounts
- You can opt out anytime by replying “STOP” to our messages or clicking the unsubscribe link in our emails.
🧾 Cookies & Tracking – User-Friendly Only
- Yes, we use cookies — but not for spying or advertising. Just enough to:
- Keep your cart or service inquiry saved
- Understand which service pages (like Plumbing Work in Dubai) are most useful
- Improve navigation speed for UAE users
- You can always disable cookies in your browser settings without losing site access.
👶 Children’s Privacy
- Our services are for adults 18+ only. We do not knowingly collect personal data from children or minors. If you’re under 18, please involve a parent or guardian to book services or contact us.
🔁 Changes to This Policy
- We update this policy when needed to reflect legal, technical, or operational changes. You’ll always find the latest version on this page with the effective date updated at the top.
- Major changes will be notified to you via email or a notice on our homepage.
Your Rights & Control Over Data
- You have full control over your data. At any time, you can:
- Request access to the data we hold
- Ask us to update or delete your information
- Withdraw consent for communication or cookies
- Simply email us at info@atmbuildingmaintenanceservicesuae.com or call +971 56 628 5343.
🏢 Contact Us
- ATM Building Maintenance Services UAE
Falcon Tower B1, Room #801
Al Rashidiya 2, Ajman, UAE
📞 +971 56 628 5343
📧 atmll72@gmail.com